Originally published in Forbes, July 29, 2024. The hottest thing in tech isn’t even a thing at all. Artificial intelligence is nothing but an ill-defined buzzword searching for meaning. The term may sound like it must mean something particular, but it does not consistently identify any specific technology, cohesive idea or agreed-upon value proposition. While some use “AI” […]

 Originally published in Built In, February 6, 2024. Never sell “AI.” Instead, pitch operational improvements, with no more than a footnote to mention machine learning as part of the solution. Most machine learning leaders focus more on the technology than its deployment, so most new machine learning initiatives fail. But if we instead focus on […]

 Originally published in Forbes, June 29, 2024. Some problems are better solved with predictive AI than with generative AI. To run more effectively, many business operations need prediction more than they need the generation of new content. That’s why predictive AI is the kind of AI companies turn to for improving the effectiveness of large-scale processes. Predictive models decide whom […]

 Originally published in Forbes, July 7, 2024. The National Guard has its work cut out. As first responders to wildfires, floods and other increasingly common catastrophes, Guardsmen must rapidly deploy precisely where needed. This presents one of the highest-stakes challenges imaginable for infotech as a field: Across the many square miles affected, which school, bridge or […]

 “Nearly half of S&P 500 companies have talked about AI during earnings calls since May [2023], an NBC News analysis of S&P 500 earnings calls found. In fact, AI was mentioned about as often as the Federal Reserve and interest rates. But the hype isn’t translating into real-world use: A November[2023] survey from the Census […]

 Originally published in Built In, May 22, 2024. Your biggest operations are made up of many small decisions. Predictive modeling can help you make them. Predictive AI is the technology businesses turn to for boosting the performance of almost any kind of existing, large-scale operation across functions. It learns from data to predict outcomes and […]

 Originally published in Forbes, June 11, 2024. If you’ve ever had a data scientist make a machine learning model for you, you probably first experienced excitement, followed by bewilderment. The potential power is awesome. In its enterprise application, predictive AI is the antidote to information overload. Too many prospective customers? Use a predictive model to prioritize them […]